Houserules

To make your stay at Boutique Hotel Guesthouse-Moncarapacho as pleasant and easy as possible, we have compiled the necessary (housekeeping) information in writing.

Arrival
You are welcome to check into your holiday accommodation from 4:00 p.m. If you wish to arrive earlier, this is possible by prior arrangement. Please note: early check-in is only possible upon confirmation of payment to prevent double bookings.
Rates are as follows:
Arrival after 1:00 p.m., 50% of the nightly rate minus any discount code.
Arrival before 1:00 p.m., 100% of the nightly rate minus any discount code.
Included
Beach towels, pool towels, bath towels, kitchen linen, bed linen, bathrobes, and a hairdryer are included in your stay. This saves you valuable suitcase space!
Digital Newsletter
In addition to blogs and information on this website, we have created a Digital Newsletter for our guests.
Wifi
You will find the QR code for the WIFI in the living room of your accommodation.
Cleaning
During the summer months, your accommodation will be refreshed every weekday morning while you are out. The bed will be made, towels will be changed, and for stays longer than 9 days, your bed will be changed. Casa Celine will be refreshed every weekday between 11:00 a.m. and 12:00 p.m.
Caring for our Property
Our accommodations are furnished with beautiful warm fabrics that we and our guests want to enjoy for a long time. There are blankets in the cottage to protect the sofa and chairs.
Children
When renting to families with children, the sofas and chairs are automatically covered with blankets.
Summer
The Algarve can get very hot during the summer months.
Air Conditioning
Each cottage is equipped with air conditioning. Please use it when you are in your holiday accommodation.
Water
Due to drought, there is a water shortage in the Algarve during the summer. It would be appreciated if you could take this into consideration.
Winter
Our cottages are well insulated and have the highest energy label. During the winter, there is underfloor heating in the accommodation. Casa Pauline and Casa Celine also have a wood-burning stove.
Keep doors and windows closed during the day, curtains open, and let the sun's warmth enter!
Library
If you would like to read a book during your stay, there are surely some that will interest you in the bookcase at Casa Pauline and Casa Celine.
Bathroom
You will find large and small bath towels in the bathroom. We will replace the towels and kitchen linen when needed.
Kitchen
Our three self-catered accommodations are fully equipped.
Wine Cooler
In the kitchen, you will find a small wine cooler. Some delicious local wines are waiting for you to enjoy. Cheers!
Dishwasher
For your convenience, there is a two-person dishwasher. Dish tablets and trash bags are provided.
Barbecue
If you wish to use the barbecue, you can do so in the shared garden by the pool.
Extra Bedroom
Casa Pauline has a second (smaller) bedroom. Please let us know if you would like to use it as well.
Small Children
A cot, changing mat, potty, and high chair are available in Casa Pauline. Please let us know what you need for your child(ren), and we will provide it.
Safety
Portugal, and especially the countryside, is one of the safest countries to live in.
Emergency Number
The national emergency number here is 112, or you can call iMergencies.
Swimming Pool
For safety reasons, there is an electric cover on the swimming pool. If children are staying in Casa Pauline, we will keep the cover closed as a precaution unless we are present.
Children without a swimming certificate must wear armbands around and in the pool.
For safety and peace, children may only use the shared pool with their parents.
Visitors
If you are expecting visitors during your stay, please let us know in advance via our shared WhatsApp group.
Overnight Stays
If you would like your visitors to stay overnight in your accommodation, this is only possible if we have agreed on it in writing via the group WhatsApp or email. The cost per person per night is €35, excluding tourist tax. They will also be registered with the SEF, like any other guest.
Maintenance
Minor maintenance in the accommodation may sometimes be necessary. This will be done as much as possible while you are away. We will inform you in the group app unless it is an emergency.
Rural Area
Our Guesthouse is located in the middle of nature, which is important to keep in mind.
Pests
Do not leave garbage bags outside and ensure the kitchen is always clean to avoid attracting pests.
Sewage
Our Guesthouse is not connected to the sewage system. To prevent blockages, we only ask that you deposit toilet paper in the toilet.
Fire
In Portugal, it is forbidden, especially during the summer months, to light a fire due to the drought.
Smoking
Smoking is not allowed inside your accommodation or by the pool. Smoking is permitted on your private terrace.
Departure
We kindly ask you to leave the accommodation by 10:00 a.m. so that we can prepare everything for the next guests.
Rates are as follows:
Departure before 3:00 p.m., 50% of the nightly rate minus any discount code.
Departure after 3:00 p.m., 100% of the nightly rate minus any discount code.
Please note: early departure is only possible upon confirmation of payment to prevent double bookings.
Luggage Storage
If you cannot stay in your accommodation any longer, we can store your luggage in a locked cabinet until you depart.
Cleaning
Please leave your accommodation clean upon departure. If you would rather leave this to us (after all, it's your holiday), please inquire about our Comfort arrangement.
Share Your Experiences
There is a guestbook in the accommodation for you to note down your experiences of the area and/or restaurant tips for future guests, if you wish.
If you have any questions regarding the above (housekeeping) information, please do not hesitate to contact us via our contact form or at info@guesthouse-moncarapacho.com.
Bem vindo (Welcome)!