Privacy statement

Privacy statement 2024-01

By completing and sending a booking request, you agree to the cookies and privacy policy and you confirm that the personal information provided can be used for quotations, invoicing and booking registration by or on behalf of the landlord.

Processing personal data
 We process the personal data you provide to contact you by e-mail or telephone, for drawing up a booking agreement, financial settlement and registration and deregistration with the immigration service. To this end, we will record and process the following personal data:

  • First name and surname
  • Address data
  • phone number
  • E-mail address
  • Age
  • Sex
  • Country of origin
  • Nationality
  • Type, number and date of issue of travel document
  • Objective of stay in Portugal
  • Date of arrival and departure
  • Number of persons

How long do we keep your data?
 We will not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Your data will not be kept for more than one year if no booking agreement has been reached with you.

Controllers & Processors
 We act as a controller and use the following processors:

  • Hostnet BV, De Ruijterkade 6, 1013 AA Amsterdam for mail & web hosting;
  • Mytourist BV, Peppelenbos 5d, 6662 WB Elst for booking platform and customer contact;
  • Skillsource BV, Kanaaldijk 2am, 5735 SL Aarle-Rixtel for e-accountancy;
  • DAS Incasso BV, Beursplein 37, 3011 AA Rotterdam for debt collection & legal assistance
  • Severina Lobo & Lobo, Lda. Estrada Nacional 125 Cx. P. 103-E 8800-118 Luz de Tavira, Portugal for accounting under Portuguese law

Cookies
 In addition to functional and analytical tracking, no cookies are kept on our website https://www.guesthouse-moncarapacho.com.

View, modify or delete data
 You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to info@guesthouse-moncarapacho.com. We will respond to your request as quickly as possible, but within four weeks.

Safety
 We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Our website https://www.guesthouse-moncarapacho.com uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands. If you have the impression that your data is not properly secured or there are indications of misuse, or if you would like more information about the security of personal data collected by us, please contact us at info@guesthouse-moncarapacho.com