Terms and Conditions
#### 1. Arrival and Identification
- **Responsibility**: Ensure each guest presents a valid ID upon arrival.
- **SEF Registration**: The landlord is obligated to register guests with the SEF (Portuguese Immigration and Borders Service).
#### 2. Check-in/Check-out Times
- **Standard Times**: Check-in from 16:00, check-out by 10:30.
- **Early/Late Options**: Early check-in or late check-out available upon request and subject to availability (additional charges may apply).
#### 3. Payment Terms
- **Deposit**: A deposit of 50% is required at the time of booking.
- **Balance**: The remaining balance must be paid no later than four weeks before arrival.
- **Cancellation Policy**: Cancellations within four weeks of arrival will result in forfeiture of the deposit.
#### 4. House Rules
- **Smoking**: Smoking is prohibited inside the guesthouse.
- **Pets**: Pets are not allowed unless explicitly agreed upon.
- **Noise**: Quiet hours must be observed between 23:00 and 7:00.
#### 5. Additional Services
- **Breakfast**: Available at an additional cost.
- **Laundry**: Laundry services can be arranged for a fee.
- **Bicycle Rental**: Bikes are available for rent.
#### 6. Liability
- **Damages**: Guests are responsible for any damages caused during their stay.
- **Insurance**: It is recommended that guests have travel insurance covering personal liability and property damage.
#### 7. Complaints
- **Procedure**: Any issues should be reported to the landlord immediately for resolution.
- **Resolution**: The landlord will work towards a mutually acceptable solution.
#### 8. Swimming Pool
- **Usage**: Use of the swimming pool is at the guest's own risk.
- **Supervision**: Children must be supervised by an adult.
- **Availability**: The pool may not be heated and its availability depends on weather conditions.
#### 9. Privacy Policy
- **Data Sharing**: Personal data will only be shared with necessary third parties for booking, hosting, and legal compliance.
- **SEF Reporting**: Guest information will be reported to the SEF as required by law.
#### 10. Access Denial
- **Non-Compliance**: The landlord reserves the right to deny access if guests do not comply with the terms and conditions, resulting in no refunds.
#### 11. Tourist Tax
- **Rates**: €1.00 per person per night (maximum 5 nights) from November to April; €2.00 per person per night (maximum 5 nights) from May to October.
- **Exemptions**: Children under 16 are exempt.
#### 12. Agreement
- **Acceptance**: By making a reservation, guests agree to all the above terms and conditions.
### Additional Notes
- **Special Requests**: Any special requests should be communicated at the time of booking.
- **Emergency Contact**: An emergency contact number will be provided upon check-in.
- **Local Attractions**: Information about local attractions and activities can be found in the guest information folder.
### Conclusion
Guests are expected to have read, understood, and agreed to these terms and conditions upon making a reservation. For any further questions or clarifications, guests are encouraged to contact the landlord directly.
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This summary provides an overview of the key points from the terms and conditions for staying at Boutique Hotel Guesthouse Moncarapacho. If you have specific questions or need more detailed information, please refer to the full document or contact the guesthouse directly.